Information We Collect

We may collect information you provide when you create an order, contact our support team, or use our website.

• Name and contact details
• Email address and billing information
• Order, transaction, and eSIM purchase details
• IP address, browser, device, and website usage information

How We Use Your Information

Your information is used only for legitimate business and service purposes, including:

• Processing and fulfilling eSIM orders
• Delivering eSIM QR codes and activation information
• Providing customer support and responding to enquiries
• Improving website performance, security, and user experience
• Preventing fraud, unauthorized transactions, and misuse
• Meeting applicable legal, accounting, and regulatory requirements

Orders & Payment Information

When you place an order, we process the information necessary to complete your purchase and provide the requested eSIM service.

Payment transactions may be processed through third-party payment providers. WorldSimNow Store does not need to receive or store your complete card or financial account credentials when those details are handled directly by the payment provider.

eSIM & Connectivity Information

To deliver an international eSIM product, certain order and service information may be processed by relevant technology, connectivity, or service providers involved in provisioning and supporting the eSIM.

Depending on the product and technical requirements, information associated with an eSIM profile or service may include identifiers required for provisioning, activation, support, or network service delivery.

We use such information only as reasonably necessary to provide, maintain, secure, and support the purchased service.

Information Sharing

We do not sell your personal information as a business practice. Information may be shared with trusted service providers when necessary to operate WorldSimNow Store and deliver your order.

• Payment and transaction providers
• eSIM provisioning and connectivity partners
• Website hosting, security, analytics, and technical providers
• Professional advisers where reasonably necessary
• Authorities where disclosure is required by applicable law

Service providers are expected to handle information according to applicable contractual, security, and privacy requirements.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. We continuously review appropriate security practices for our website and services.

Cookies & Website Technologies

WorldSimNow Store may use cookies and similar technologies to keep the website functional, remember preferences, understand website usage, improve performance, and support security.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including rights to access, correct, delete, restrict, or object to certain processing.

You may also have the right to withdraw consent where processing is based on consent, subject to applicable legal limitations.

To request assistance with your personal information, please contact us using the details below.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, security, dispute resolution, and legal or regulatory obligations.

Retention periods may vary depending on the type of information and the requirements applicable to the service.